Interakt alternative
The Interakt alternative that works the inbox for you.
Interakt is a shared inbox with templates. Depra is the agent working the inbox for you. Closes the conversation end-to-end — on WhatsApp, voice, and email.
The wedge
You shouldn't need humans in the loop.
Interakt excels at helping human agents manage high volumes of WhatsApp conversations. It's fundamentally a CX-operator's tool — a shared inbox with a strong template marketplace on top, tuned for Shopify Plus teams who want every conversation handled fast and consistently.
That's a real shape. It's also a ceiling. The work you're paying for is human minutes on a queue. Depra's bet is that for revenue conversations — cart recovery, lead qualification, COD confirmation, post-purchase — you shouldn't need the humans at all.
Our agents resolve 87% of conversations end-to-end across WhatsApp, voice, and email. The 13% that escalate go to your team — through an optional shared inbox that looks a lot like Interakt's, if you want it.
Side by side
Depra vs Interakt — the honest breakdown.
Every row is verifiable from Interakt's live site, G2 profile, and public documentation as of April 2026. If anything changes, tell us and we'll update the same day.
When to pick Interakt. When to pick Depra.
Pick Interakt if
- You have a CX team and want the best shared inbox tooling for them.
- Your playbook is human-led conversations with template assistance.
- You're primarily on Shopify Plus and want a mature India-market tool.
- WhatsApp is the only channel that matters — no voice or email.
Pick Depra if
- You want an AI agent that closes — not a better inbox for humans.
- Voice matters — cart recovery calls, lead qualification, COD confirmation.
- You sell across India and need Hindi, Tamil, Bengali, Marathi, Hinglish without template maintenance.
- You'd rather redeploy CX headcount than hire more of it.
- You want published per-credit pricing in INR, not demo-gated tiers.
Revenue plays
Four D2C plays Depra ships day one.
Replace the shared inbox shift
Interakt routes conversations to humans. Depra resolves 87% without one. The team that used to staff the inbox now ships growth work.
Voice as the close
Interakt stops at WhatsApp. Depra calls the high-AOV cart, confirms the COD order, and qualifies the inbound lead — the same agent, live on the phone.
Shopify Plus day-one
Native to Shopify Plus: orders, carts, customers, subscriptions flow in without a consultant. Works with Klaviyo, Segment, Gorgias on the side.
Indian language depth, zero template queue
Interakt's template library is strong, but every new language needs Meta pre-approval. Depra ships AI-native in Hindi, Tamil, Bengali, Marathi, Gujarati, Punjabi, Kannada, Malayalam — Hinglish code-switching included.
