Depra vs AiSensy

Depra vs AiSensy. The honest comparison.

AiSensy is a WhatsApp broadcast and flow-builder for SMBs. Depra is an AI agent that closes - across WhatsApp, voice, and email - without a human in the loop. Pick by what you actually need: send-and-pray broadcasts, or revenue conversion.

The wedge

Why brands switch from AiSensy.

AiSensy's pitch is broadcast volume at low per-message cost. It's a fine fit for brands whose WhatsApp strategy is 'send a coupon to everyone, see who clicks.' The chatbot builder is a basic decision-tree. The retention play is on the operator, not the platform.

Depra is built for the next conversation, not the broadcast. Our AI agent reads order context, handles objections, runs the COD-to-prepaid play on voice, and resolves 87% of conversations end-to-end. Broadcasts work - but they're a fallback when the customer doesn't reply within 24 hours, not the strategy.

If you're optimizing for cost-per-broadcast-sent, AiSensy. If you're optimizing for revenue-recovered-per-conversation, Depra. The denominator is what matters.

Side by side

Depra vs AiSensy - feature by feature.

Every row below is verifiable from public sources as of April 2026 - AiSensy's site, pricing page, and G2 profile. If something's changed, email team@depra.ai and we'll correct it the same day.

Dimension
Depra
AiSensy
Build style
AI-agent-native - agent reasons through every conversation
Broadcast tool + decision-tree chatbot
AI autonomy (closes without human handoff)
Yes - end-to-end on every plan
Decision-tree chatbot routes to inbox
Voice channel - agentic calling
Yes - COD confirmation, NDR recovery, lead qualification
Not offered
Email channel - AI agent
Yes - Gmail + IMAP, AI agent triages and replies
Not offered
WhatsApp Business API native
Yes - Meta Cloud API direct
Yes - official BSP
Markup on WhatsApp conversation cost
Pass-through at Meta's published rates
Markup applied above Meta's rates
Indian language depth
12 Indian languages + Hinglish, AI-native
Templates per language
COD-to-prepaid conversion play
Built-in - voice + WhatsApp + UPI link
Template-based prompt only
NDR recovery
Native - voice + WhatsApp on first failure
Manual via flow
Native Shopify integration
Yes - orders, customers, products, abandoned checkouts
Yes - Shopify integration available
Native WooCommerce integration
Yes
Yes
Indian shipping carriers
Shiprocket, Delhivery, Ecom Express, DTDC, Bluedart
Generic webhook integrations
Reporting - revenue attribution
Per-conversation revenue + Shopify-order attribution
Broadcast delivery, click-through rate
Knowledge-base-grounded answers
Yes - agent answers from your KB and order data
Decision-tree responses only
Quality rating auto-pause (Meta Yellow/Red)
Auto-pause + remediation prompts
Manual monitoring
Setup time
10 minutes - no developers needed
Same-day; chatbot flows take longer

Pricing

What it costs.

Depra

Plans start at ₹4,999/mo on the Launch tier with published per-conversation pricing in INR. Volume pricing on request. No per-broadcast markup, no per-seat fee.

See full pricing

AiSensy

AiSensy publishes tiered pricing on their site (Basic / Pro / Enterprise) with monthly fees plus markup on WhatsApp BSP conversation costs. Verify current pricing on their site below.

Verify on AiSensy's site ↗

From the brands using Depra

Why they made the switch.

Our skincare customers ask the same 20 questions on repeat. Depra answers all of them instantly - ingredients, routines, order tracking.

Rameez Anwar

Founder, Carbene Care

Cart recovery went up 3x after we plugged in Depra. It nudges customers at exactly the right moment.

Ananya Desai

D2C Brand Manager, NovaSkin

Migration guide

Switching from AiSensy to Depra.

Most teams are live on Depra in under a week. Your WhatsApp Business Account, phone numbers, and customer data move with you - Depra never locks any of it.

  1. Step 01

    Transfer the WABA

    Your WhatsApp Business Account and phone number stay yours. We coordinate the BSP migration from AiSensy to Depra (Meta Cloud API) - typically 24-48 hours. Existing conversation history is preserved.

  2. Step 02

    Templates and broadcast lists

    Approved AiSensy templates retain their Meta-approved status when ported. We import your broadcast contact lists with opt-in evidence intact.

  3. Step 03

    Replace decision-tree flows with playbooks

    Depra's AI replaces most of the if/then logic AiSensy required. We map your existing flows to Depra's day-one playbooks (cart recovery, COD confirmation, NDR recovery, refund-to-exchange) and customize.

  4. Step 04

    Connect Shopify, payments, shipping

    Depra reads live order data on every conversation. We connect Shopify, Razorpay/Cashfree/PhonePe, and Shiprocket/Delhivery so the AI knows order status and can act on it.

  5. Step 05

    Run in parallel, then cut over

    Most brands run both for 1 week to validate, then move triggers and pause AiSensy. Average end-to-end migration: 5-10 business days.

FAQ

Common questions.

Is Depra cheaper than AiSensy?
It depends on volume mix. AiSensy markets the lowest sticker price for entry plans, but adds markup to WhatsApp conversation costs. Depra passes WhatsApp costs through at Meta's rates and bills per conversation. For brands at >1,000 conversations/month with COD/NDR volume, Depra is typically cheaper because the AI closes conversations without human-agent overhead.
AiSensy's chatbot builder is enough for my use case. Why upgrade?
If you're only running send-coupon broadcasts and FAQ deflection, AiSensy is fine. The case for Depra kicks in when you start losing revenue on (a) COD orders that should convert to prepaid, (b) NDR shipments that need a save call, (c) abandoned carts where templates aren't enough. Decision-tree chatbots can't reason about those - they need an AI agent.
Will I lose my approved Meta templates if I switch?
No. Approved templates are tied to your WABA, not the BSP. We import them and they keep their Meta-approved status.
Does Depra do voice calls? AiSensy doesn't.
Yes. Depra's voice agent handles COD confirmation, NDR recovery, and lead qualification on natural Indian voices (Hindi, English, regional). This is one of the biggest reasons brands move from broadcast-only platforms to Depra - voice is where the COD-to-prepaid economics break.
What about email? My customers email me too.
Depra's email agent triages and replies to inbound email and runs cart-recovery sequences. AiSensy is WhatsApp-only - if email is part of your funnel, you'd need a separate tool today.
How long does migration take?
Most brands are live in 5-10 business days end-to-end. The WABA transfer takes 24-48 hours; template import is automatic; flow translation is the longest piece because Depra's AI replaces most of your existing flow logic.
Can I see Depra and AiSensy side by side on my own data?
Book a demo and we'll set up a sandbox using sample data from your category. For brands serious about migration we run a 7-day paid pilot on a sample of your real customers.

See what 14 days with Depra looks like.

The first revenue play - live. The second - in your roadmap. The third - already paying for itself.

No credit card. No long contract. Most brands see ROI before the first invoice.